KB941693
KB954211 & KB941693
KB958690
On March 10 , Microsoft released a series of updates for the Windows operating system.
For more information on these new updates, please see the Update Summary and Microsoft Security Bulletin:
http://support.microsoft.com/kb/894199
http://www.microsoft.com/technet/security/bulletin/MS09-006.mspx
After running these updates it has been noticed that the ”Incompatible Module: Win32k.sys” error message is now being displayed in our software; this is due to a different check sum in the MS code base. Users can either simply dismiss this error message or eliminate the error message by removing the KB958690 update. This can be done with the following steps:
1) Open the “Start Menu”
2) Open “Control Panel”
3) Open “Add/Remove Programs”
4) Check the box marked “Show updates”
5) Locate and select the Microsoft Security Update “KB958690″
6) Click “Remove”
7) Confirm removal of the update
Reboot your computer.
If Automatic Updates are enabled on your computer, this Microsoft update may automatically download the day after you remove it, and the issue will re-appear, thus it is suggested that you disable Automatic Updates as part of this workaround. Please check back, as this thread will be updated when a subsequent release from NComputing addresses the error message.
Incompatible Module win32k.sys / MS update KB941693 Incompatibility
Although this error message may or may not affect our product functionality it will continually prompt you with this “Module” error whenever the system starts up.
To remove this error message, you have to uninstall the Microsoft Security update “KB941693″ through add/remove programs in the Control Panel. Make sure you select “Show updates”, scroll to the “KB941693″ update and hit “remove”. It will prompt you stating that other updates may be dependent on this update. Disregard this, and finish the removal. the system will need to be restart and the update should be successfully removed. Make sure you turn off Auto installation of updates through “Automatic Updates” so that the update will not be reinstalled inadvertently.
http://na3.salesforce.com/servlet/servlet.FileDownloadPkb?file=00P50000002N8Fp&orgId=00D500000006uQp&pPid=50150000000Hx1C
KB954211 & KB941693
I noticed today that the KB954211 update causes the same problem.
To remove this error message, you have to uninstall the Microsoft Security update “KB954211″ through add/remove programs in the Control Panel. Make sure you select “Show updates”, scroll to the “KB941693″ update and hit “remove”. Reboot the computer.
KB958690
On March 10 , Microsoft released a series of updates for the Windows operating system.
For more information on these new updates, please see the Update Summary and Microsoft Security Bulletin:
http://support.microsoft.com/kb/894199
http://www.microsoft.com/technet/security/bulletin/MS09-006.mspx
After running these updates it has been noticed that the ”Incompatible Module: Win32k.sys” error message is now being displayed in our software; this is due to a different check sum in the MS code base. Users can either simply dismiss this error message or eliminate the error message by removing the KB958690 update. This can be done with the following steps:
1) Open the “Start Menu”
2) Open “Control Panel”
3) Open “Add/Remove Programs”
4) Check the box marked “Show updates”
5) Locate and select the Microsoft Security Update “KB958690″
6) Click “Remove”
7) Confirm removal of the update
Reboot your computer.If Automatic Updates are enabled on your computer, this Microsoft update may automatically download the day after you remove it, and the issue will re-appear, thus it is suggested that you disable Automatic Updates as part of this workaround. Please check back, as this thread will be updated when a subsequent release from NComputing addresses the error message.
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